Team Leader – Sunderland GP OOH Overnights

**Overview**

PHL Group have an exciting opportunity for an enthusiastic, organised and highly motivated Team Leaders to join our team within Sunderland GP OOH.

This is a key role within the Regional Team and is a fantastic opportunity to put together your management skills and professional approach to add extra value to one of the leading healthcare providers.

As a Team Leader you will play an essential role in supporting and managing a team of multi-disciplinary staff, ensuring the provision of a high quality, safe and accessible Integrated Urgent Care service to patients.

**Please note this role is for overnights on the below days/times. The role is part time 30hrs per week on a permanent basis.**

**Tuesday, Wednesday, Thursday and Friday 00:00 – 08:00**

**Rate of Pay – £15.36 – £16.90 inclusive of unsociable hours**

**Your day to day…**

– Responsible for team management and optimal performance of direct reports to achieve maximum network efficiency, and achievement of KPIs and quality indicators
– Drive GP’s to patients homes to conduct home visits
– Work collaboratively with Operational and Clinical Management Teams to ensure delivery of a safe, responsive service to patients and that key performance indicators are being met
– Support staff recruitment and rota cover activities to ensure required levels of staffing are in place
– Ensure all direct reports complete all relevant statutory and mandatory training
– Supervise, support and coach individuals to ensure delivery of high quality, safe care and quality standards are being met by your team
– Provide an escalation referral point for queries relating to calls/cases
– Support the implementation of service and organisational processes, policies and guidelines, ensuring they are adopted and embedded within your team.

**Qualifications, Experience & Training…**

– NVQ Level 3 or equivalent qualification and/ or have significant relevant work experience.
– Full UK driving Licence
– Able to demonstrate relevant work experience related to the role in supervisory / leadership capacity
– Good communication, listening and interpersonal skills; able to engage effectively with people at different levels and professional backgrounds
– Ability to work to deadlines and to prioritise, in a fast-paced environment
– Good time management capabilities
– Ability to work, lead and motivate in a team environment

Pay: £15.36-£16.90 per hour

Expected hours: 30.0 per week

Application question(s):

– Are you over the age of 25 for insurance purposes

Licence/Certification:

– Full UK Driving License (required)

Work Location: In person