Trainee Dental Nurse/Receptionist

Blue Door Dental is looking for a friendly, organised and enthusiastic individual to join our team as a Dental Receptionist / Trainee Dental Nurse.

This is an excellent opportunity for someone who enjoys working with people, has a caring and professional manner, and is interested in developing a career within dentistry. The successful candidate will initially undertake reception duties while gaining practical experience and working towards a recognised dental nursing qualification, subject to the agreed training pathway.

You will play an important role in creating a welcoming environment for our patients while supporting the smooth running of the practice.

Key ResponsibilitiesDental Reception Duties

– Welcome patients warmly and provide a professional, friendly first point of contact.
– Answer telephone calls, respond to enquiries and manage appointment bookings.
– Schedule, confirm and rearrange appointments efficiently.
– Maintain accurate patient records and update the practice management system.
– Handle patient queries with discretion, empathy and professionalism.
– Process payments and assist with administrative duties.
– Manage incoming and outgoing correspondence and support the day-to-day running of reception.
– Maintain patient confidentiality and comply with data protection requirements.

Trainee Dental Nursing Duties

– Work towards the knowledge and practical skills required for a recognised dental nursing qualification.
– Assist qualified dental nurses and dentists with clinical procedures as training and competence allow.
– Prepare treatment rooms and ensure instruments and equipment are ready for use.
– Follow strict infection prevention, decontamination and cross-infection control procedures.
– Support patient comfort and reassure nervous patients.
– Maintain accurate clinical records and follow practice policies and procedures.
– Help keep clinical areas clean, organised and well stocked.
– Adhere to relevant health and safety requirements and professional standards.

About You

The ideal candidate will be:

– Friendly, approachable and confident communicating with patients and colleagues.
– Organised, reliable and able to manage a variety of tasks.
– Professional, discreet and respectful of patient confidentiality.
– A team player with a positive attitude and willingness to learn.
– Comfortable using computers and learning new systems.
– Caring, compassionate and attentive to patients’ needs.
– Flexible and able to work in a busy dental practice environment.

Previous dental or customer service experience would be beneficial but is not essential, as training will be provided for the right candidate.

What We Offer

– The opportunity to develop a long-term career in dentistry.
– Support and guidance from an experienced dental team.
– Practical experience in both reception and clinical settings.
– The opportunity to work towards a recognised dental nursing qualification, subject to eligibility and the agreed training arrangements.
– A supportive team environment.
– Opportunities to develop new skills and build confidence within the dental profession.

Pay: From £12.71 per hour

Work Location: In person